The Doña Ana County Detention Center works closely with area law enforcement agencies and the judicial system to reduce the number of detainees in custody, to further enhance preventive measures and minimize the risk of spreading COVID-19 to the community, staff or detainees.

Though in-person family visits are temporarily discontinued, extended online remote visitation hours are now in effect, from 8 a.m. to 9:30 p.m., seven days a week, including holidays. Additionally, each adult detainee is provided 30-minutes of free remote video visitation per week.

Family members may have either free or fee-based calls and video visits from home, using a smartphone, tablet, laptop or desktop computer, on gettingout.com.

For more information, please see the Visitation Schedule.

The Juvenile Facility lobby has restricted access. However, parents or guardians may schedule visits in advance, by calling (575) 647-7680. The Juvenile Facility now has video visitation capabilities as well and friends and family can also initiate report video visitation with juveniles by going to gettingout.com.

Family and friends may provide funds to detainees’ accounts, using the detainee’s identification number, via one of the following options:

Commissary Account

• Phone: (866) 345-1884
• Online: www.accesscorrections.com
• Mail: send only money order or cashier's check to:
  Detainee's Name and ID Number (Ex: John Smith #20876)
  Doña Ana County Detention Center
  PO Box 454
  Las Cruces, NM 88004

Add Funds to the Telephone

• Phone: 800-483-8314
• Online: www.connetnetwork.com

Add Funds to the Tablets

• Phone: 866-516-0115
• Online: www.gettingout.com

Keeping Detainees Safe From COVID-19

The Detention Center is working to provide a safe and secure facility for all detainees in consideration of the current COVID-19 pandemic. To that end, we take several actions to help prevent the introduction of COVID-19 into the facility and increase our ability to limit and contain any positive cases of COVID-19, within the facility.

Detainee Housing Areas

• Infection prevention information is posted on detainee tablets and in housing areas.
• Detainees are provided with soap and hot water. They are able to purchase additional personal hygiene items through commissary and may request additional supplies from Detention Staff, as needed.
• Detainees are issued personal supplies of toilet paper. They may purchase additional amounts through commissary and can request additional supplies through Detention Staff, as needed.
• Detainee housing units have supplies of DMQ Neutral Disinfectant Cleaner to clean and disinfect dayroom areas, tables, seats, telephones, restrooms, and cell areas and can request additional amounts of DMQ Neutral Disinfectant Cleaner, as needed.

Medical Services

• Medical staff conducts CDC / NM Department of Health recommended COVID-19 screening of all new intakes in the Sally Port, prior to entry into the facility.
• Medical staff has a comprehensive infection control program in place to prevent the spread of any infectious disease.
• Medical staff has COVID-19 testing kits to allow for testing, if needed, for any positive COVID-19 detainee screening.
• Medical staff monitors detainees in 14-day quarantine closely for any potential symptoms.

Facility

• Staff received training on infection control, hand washing, and use of personal protective equipment like gloves and masks.
• There are sufficient areas in the facility to house suspected or confirmed COVID-19 cases in quarantine or isolation in order to prevent its spread to the rest of the population. To include:
  • 14-day intake quarantine area for all new intakes
  • 14-day quarantine of detainees with travel and/or symptoms related to COVID-19 separate from other detainees
  • Isolation for infected detainees
• Enhanced Infection Control Sanitation Procedures in effect using high quality disinfectants

Trinity Food Service

• Emergency meals plans in place and sufficient food supplies to prepare and serve two (2) weeks' worth of meals to be on-site within a week. Contingency plans in place to allow for uninterrupted food service in the event of staffing shortages.